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Service and support

We do not leave you alone! We offer you carefree support in all matters relating to IT security and emergency management.

Consulting

Your solution is near. Free consultation, also on site. Without risk. Arrange a consultation with our experts right away.

IT security & data protection

We are the experts when it comes to this.

Budget in mind

We do everything we can to implement your wishes within your budget, with maximum benefit.

Usability

We guarantee this with audako software: easy operation is possible even without IT knowledge.

Solutions

Even in the first consultation, your solution is our goal.

Support with technical and also organisational IT security measures

In the field of IT infrastructure as well as the associated documentation, there are countless tasks to be mastered. We have gained extensive experience through more than 1200 realized projects with the most diverse scopes and structures and support our customers with a project planning team specially trained in IT security.

Awareness training enables operators to independently identify current threats in order to make the right decisions. Standardized procedures and templates, for example for creating network structure plans, ensure optimum technical and organizational support from a single source. Always up-to-date documentation supports operators in quickly eliminating problems or emerging security gaps.

24 hours standby service

As a service contract customer, you benefit from our 24-hour emergency service! Our service technicians on duty can reach you around the clock in case of malfunctions. Our fault management team will deal with the problem quickly and competently. This guarantees the highest possible availability of your plants, machines or the supply network. Our 24-hour customer service is there for you at all times. Even at weekends and on public holidays, you can always reach a competent contact person in case of an emergency.

Kontaktieren Sie uns!